United States
SolvPath : The AI Solution for Customer Support Without Human Interaction
LOCATION
INDUSTRY
Travel
SERVICES
Software Product Development
PARTNERSHIP
Since 2012
TEAM SIZE
HOW WE STARTED?
In 2012, we were reached by Diviac — a Swiss startup aiming to build a logbook solution for scuba divers. The product was originally intended to cover logging and tracking diving activities, advise trips, and provide information about specific dive sites and locations. Diviac hired Django Stars as a technology partner aimed to cover the entire diving booking software development.
In the first stage, we focused on 3 core objectives:
- Assist Diviac through the diving booking platform design
- Clean, prepare and migrate the data
- Build a logbook software for scuba divers
WHY PADI TRAVEL CHOSE US
When we started our cooperation in 2012, Diviac had a business strategy and conceptual design but lacked the technical expertise to build the product from scratch. We partnered with Diviac to provide the necessary technical proficiency and embarked on the development journey of their dive travel services software
Diviac Logbook works with dive computers, includes a comprehensive marine database, and introduces advanced reporting and social features — and our ability to tie the rich functionality within an easy-to-use solution was the reason Diviac chose us.
PADI acquired Diviac in 2018, and we started working on the new PADI Travel platform together. With 6 years of experience designing Diviac, the obtained knowledge in travel and scuba diving booking, and technical expertise, we were the most suitable partner to help PADI evolve.
PADI Travel acquired Diviac Logbook which we developed from scratch and partnered with us because of the industry knowledge and technical expertise we bring to empower PADI’s evolution.
PADI has not only kept the Django Stars team after the acquisition, they have now declared it a strategic partner and has them involved in building software solutions outside of PADI Travel.
5.0
Joel Perrenoud
Chief Product & Digital Officer, PADI
LONG-TERM BUSINESS OBJECTIVES
After acquiring Diviac, PADI rebranded it to PADI Travel and focused on providing best-in-class digital experiences for dive travel.
We aimed to bring together Diviac’s outstanding digital platform and resources, knowledge, and business advantages that PADI introduced as the world’s largest divers organization. With such a combination, PADI Travel managed to successfully cover booking, shopping, planning, guidance, and cooperation with local businesses.
- Build an all-in-one travel & booking platform
- Strengthen a B2B presence across the globe
- Become a world leader in scuba diving booking
We were there for Diviac to build the logbook app and stayed with PADI Travel since the very first day of acquisition to help it transform into the #1 booking platform for divers in the world. At the most intense stages, we expanded our team to two development squads and reduced it when it was time to slow down.
Together, we’ve been through the MVP stage uncertainties, startup growth, acquisition, and integration with the large organization — and today we keep empowering PADI Travel as the world’s #1 booking platform for scuba divers.
SOLUTIONS
What makes PADI Travel a
world leader
One-stop booking solution
PADI Travel provides an all-around solution for scuba divers to search, shop, and get all the information about liveaboards, resorts, locations, dive courses, and more.
PADI Travel’s online dive booking system guides divers through the entire trip experience and introduces multiple features that help travelers personalize their journeys. From advanced filtering that allows users to sort travel products by price, location, meal plan, services for divers, and animal-seeing options, to advanced dive guides and multi-layer maps, PADI Travel covers any question a scuba diver might have. To shape complete, rich experiences, we’ve designed:
- High-load booking mechanism with niche-specific features for B2B and B2C
- Location-based mobile app to guide and navigate users during their trips
- Travel guides feature to get travelers fully prepared for their journeys